[Resolved] DTDC Courier & Cargo — Did not receive a product inside the box.
C
Chandan Narula
Aug 21, 2021
Address:
Flat 4c phase 3 block 2, Gurukul Grande
Dear DTDC agent,
I Chandan Narula had booked a courier on the 18/8/22 from Kolkata to Ranchi the contents were Rakhi, Kesar box and a few small pouches of herbs, consignment no K37287333 which was delivered today at 21/8/21 and was taped with a different tape. ( not the original). Upon checking was found that the Kesar box was missing and the Rakhi was not on its original position. Need a someone to resolve this as you are a reputed brand and this is not the kind of service which the customer deserves.
Regards,
Chandan Narula
[protected]
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Sep 2, 2021
Complaint marked as Resolved
I did not receive any message or mail from your team and it shows the issue is resolved. Is this the professional attitude that you show towards customers.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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