DTDC Courier & Cargo — Document not delivered

Address:Hooghly, West Bengal, 712139

Dear sir,
This is to inform you that my consignment docket no K91491176 booked on 19/9/16 had not yet got delivered on time. Instead of that when I tried to track the consignment it's showing rto on 25/9/16 whereas they haven't contact the person at all whom to be the document has to be delivered . I got a contact no of shrirampore hub [protected], they gave another person number mr. Aroop contact no. [protected]. When I tried to contact the same person he mention that it's his personal number and he does not entertain over this no. I tried to contact the landline no but no one receive the call also.
Sir my humble request as its one of the leading courier service throughout India please appoint some responsible person who can provide a good service to your regular customer.
I would request you to take the issue at your earliest and arrange to deliver my document by today itself.
Regards
Prashant acharjee
Jorhat
Assam
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