DTDC Courier & Cargo — document not delivered

Address:Lucknow, Uttar Pradesh, 226014

I have couriered my documents on 23rd november 2018 from sgpgims, lucknow to mr r k meena, section officer, csir hrdg office in pusa new delhi and upon tracking it is showing to be delivered on 26th november 2018. But the concerned individual is saying it is not received.
I want clarification regarding this. Also i would like to have pod for above shipment and would like to know who has received the document if at all it is delivered.
The shipment tackng id is z76834393
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