| Address: | Howrah, West Bengal, 600091 |
| Website: | www.dtdc.in |
We have booked a courier to mr rohit tayal, itc limited (Foods division), uluberia integrated foods factory, mouza-amraberia no. 8, p. S uluberia
Howrah 711 303, ph : [protected] on jan 3, 2018 vide docket no. V40394497 with express delivery.
We have been following up with dtdc (Agent where booked, dtdc chennai ho, dtdc howrah agent) since jan 4, 2018 afternoon and we are not getting information on delivery status. The reasons given by the agent are kolkata weather is very cold and therefore, not taken for delivery and another time as their vehicle broke down for not delivering. On the other hand, the dtdc website tracking erroneously shows that the courier has been delivered on jan 4, 2018 at 9.23 pm!
Our customer (Addressee) mr rohit tayal, itc limited, uluberia, also has lodged complaint on jan 5, 2018 vide complaint no. 10357392.
As of 10.30 am on jan 6, 2018, there is no answer on dtdc office at chennai (Landline :[protected]
From
Mrs girija natarajan
Senior associate
Uvk susnomics engineerinng private limited
6 rajaji nagar main road, madipakkam
Chennai 600 091, india
Phone :[protected] /[protected]
Cc : dtdc chennai
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