Address: | Thane, Maharashtra, 400705 |
Website: | www.dtdc.in |
Sanpada DTDC recent experience, just for others to take note.
1. Booking done for chennai and paid for next day delivery.
2. No receipt given. Height is demanding to come next day to collect.
3. Could not, so demanded for whatsapp, and gentleman agreed to send via whatsapp.
4. But not delivered on 2-Jul-2018, so called on landline of DTDC Sanpada to confirm.
5. DTDTC Sanpada, Navi mumbai confirmed it was sent normal so it will be delivered on 3-Jul-2018, when asked about money paid for next day delivery, they agreed to return the money.
6. Was busy travelling, so once return go back to send few couriers and requested for the agreed money to be returned, they dispute.
7. DTDC Sanpada claim they cannot track back despite they made the mistake of not providing the receipt/tracking number. Never send the whatsapp image as agreed. Never keep up the words that was promised over phone.
it looks to be a scam as what is not acceptable is,
1. by not giving receipt
2. requesting next day to come and collect [ many may not be able to make it ]
3. DTDC Sanpada claim could not trace despite given name, address, mobile no date.
4. could not reach DTDC call centre.
5. Could not submit feedback thru their web site as well.
Recommend not to go encourage companies like DTDC and especially those who live around sanpada avoid availaing service. if you avail demand for the receipt immediately.
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