DTDC Courier & Cargo — extra money demanded and taken by the delivery person at the consignee's end

Address:Raigad, Maharashtra, 313001

I booked a parcel from udaipur on 3rd oct 2018 to be sent to my daiughter at universal business school situated at gaurkamat, vadap kushivili. P. O. - karjat, dist raigad of maharashtra state pin - 410201.

All the charges inr 480/- were paid at udaipur to the booking person ayaz vide pod no. Z72421890.
The parcel was delivered at the destination on 8th oct 2018. The courier person demanded a cash rs 100/- to be paid to him unless he will send back the parcel to the origin. My daughter had to pay the demanded money and taken the parcel.

Similar incident took place in last month also where he had demanded and taken rs 150 from my daughter threatening in same way if not paid the money then i will return back the parcel to its origin.

Trusting on dtdc i have again and again sent the parcels through your company but it is being additionally charged at the destination. This is ridiculous and very unfair on the part of such a reputed organisation called dtdc.

I request you to kindly look into the matter returning me my 250 rupees back and stopping such kind of malpractices taking place in future.

Kind regards
Mukesh vyas
[protected]
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Comments

We Berger Paints India Ltd -Guwhati sorry to inform you that your service become bad to worst day by day.Irregular pickup.Non response from franchise m/S QUICK SERVICE .

PLEASE LOOK INTO IT AND CLOSE THE BUSINESS WITH US
Courier no c84830264 this courier from chennai to kadayanallur not receiving in 1 week

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11611
    Pending
    0
    Resolved
    1309
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information