DTDC Courier & Cargo — found broken tv at the time of receiving my parcel.

Address:

DTDC Narayan market udit nagar rourkela, Sundargarh, Odisha, 769012

I am complaining about my television which was couriered from solapur to rourkela. My consignmwnt no. Is d52709616. My t. V is broken at the time of recieving. As on packing it is writren fragile. But they does not know how to handle this thing carefully. I am claiming for my t. V.
Kindly take necessary action on this account.
And provide us for the procedure of claiming of my parcel.

Sanjay tirkey
Rourkela