DTDC Courier & Cargo — franchisee assumes customer to pick up goods

Address:Kannur, Kerala

The dtdc at kannur, instead of confirming address for delivery, calls to ask you to come and pick up the courier. They say they do not have staff to deliver, and are just saving up on their fuel.
This has happened multiple times, and unless you persist them to deliver the requests usually fall on deaf ears. The expectation of a courier service is to deliver till the final destination, but if this keeps continuing, people will loose trust on the main company dtdc.
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

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Dear sir,
I have not recieved the consignment number B51215028 but tracking details showing that consignment has been delivered. I have already informed to the customer care but still no reply. This consignment is very important.
My contact number: [protected]
Regards
Nagesh.R

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