DTDC Courier & Cargo — fraud rate calculations and damaged goods

Address:	560070
Website:	www.dtdc.in

I had made a parcel from bangalore to delhi with around 11 boxes. I gave all the items to local dealer near kaderanahalli, and his name is venkatesh - [protected]

They have charged me rs.13, 736 saying that the items were of 239 kgs i. E rs.57 per kg due to it being a bulk mail whereas in fact i weighed all the boxes after i received it in delhi and it was under 200 kgs. They have charged me very high rates and also told me a false weight to cheat me.

I used the dtdc over other services such as indiapost or professional courier thinking that dtdc is a company with good standards and a valued brand globally.

But, the situation seems very different. I need appropriate compensation for this fraud dealings by dtdc or i am going to take up the matter to appropriate authorities as i will be left with no other option if you do not take any appropriate action.

I am attaching a copy of the receipt i received in which wrong weights have been mentioned. You can clearly check in dtdc internal database that the consignment is not 239 kgs as charged but only 200kgs.

The issue is yet to be resolved from 2 weeks inspite of making several calls and sending several mails to [protected]@dtdc.com