DTDC Courier & Cargo — i haven't received my parcel. no response from company. i need compensation.

Address:

Hyderabad, Andhra Pradesh

I haven't recieved my parcel which is been sent on 5th of march fr east godavari to hyderabad. I tacked using reference id where i could find is it is being delivered. They have delivered to someone or they had used it for thier purpose. I made many calls regarding my parcel but there is no proper response instead they are redirecting to the nearest dtdc located in madhapur. When i called them they have answered that it is delivered and the delivery boy is in leave. I wasted all my time in throwing calls to them despite knowing that they are of no help. I haven't recieved my parcel and i wasted my whole time in making attempts to raise a complaint. I need compensation for this. Tjey are not serving for free instead we are paying but there is no help. I need compensation for my food in parcel and for my time. The reference id: h80507347. Please take an action. I heard similar issues from customers but there is no response. I hope i will get a compensation regarding this.