DTDC Courier & Cargo — Irresponsible booking and failed to deliver

Address:

520007

We booked a speed delivery in dtdc blue. With reference v35535439 to raigarh district, mumbai, maharashtra from vijayawada, andhra pradesh. We were promised that it will be delivered within 2days. But the consignment was blocked at vasi due to no service to raigarh and we were not informed regarding the blockage. We tracked down the consignment and realised later. This was a really irresponsible act. We must at least be informed by the dtdc people. We requested to return the consignment back and received after 8working days. We were very dissatisfied with service. Don't depend on dtdc for urgent delivers.