DTDC Courier & Cargo — item not delivered and yet claimed delivered by delivery boy.

Address:	Bangalore, Karnataka, 560093
Website:	dtdc express limited, dtdc lite

Consignment no: B49838663 has been sent on[protected] on the address mentioned below:
Amit kumar
C3, 3rd Floor, Rishitha paradise, kaggadaspura main road, opp. Axis Bank, Bangalore-93, Contact: [protected].

But the item has not been received by legitimate receiver. When i talked to dtdc manager of C.V Raman nagar. They are saying it has been delivered moreover they have delivered to security guard without making a call to concern person. When asked why? - they said this is the way dtdc works, we don't call individual concern person. Since Security guard is denying of any receipt of such parcel, i am feeling helpless, don't know whom to follow. I am really disappointed with the services of dtdc now and i think it should be embarrassing for you too.

Please kindly do the needful and keep me updated on the contact number mentioned above

Thanks
Amit