DTDC Courier & Cargo — item not delivered

Address:

Siwan, Bihar

A consignment is kept in sivan dtdc from 5 of january but not delivered to the consignee. Neither they called the receiver nor they are picking up the phone.
Kindly check as dtdc's prompt services are keeping the customers with th cargo company but such irresponsible behavior will be harmful for copany. Kindly do whatever is required.
Consignment number is: a39854019