[Resolved]  DTDC Courier & Cargo — Item not delivered

I've a shipment from jaipur to jalpaiguri, booking date: 17th august, 2020. Tracking number: z47011081. Its 3rd time they marked it "out of delivery" in online tracking service, but they did not even tried to contact me or sent me any kind of confirmation message. At the end they updated "address incomplete or wrong - (Cir)" while i've given the proper address. I've contacted the support team, they told me that "i'll get the product today" from the last 2 days. I don't want to lose the product. Kindly help please.
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Aug 25, 2020
Complaint marked as Resolved 
Finally I've to visit the headquarter to receive my percel.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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