DTDC Courier & Cargo — Item was delivered to wrong person and not recovered even after enquiry. | |||||
V33638476. I sent a courier from Bengaluru to Mangaluru on[protected]. On[protected] i noticed item delivered as per their online tracking system. But when enquired actual receipient(to whom i sent the courier) hasn't yet received it! I wonder how can they miss to deliver even after metioning contact numbers of both sender and receiver! When enquired with DTDC customer service & Mangaluru DTDC courier office they simply told "this Consignment Number is not valid (which their own acknowledgment receipt shows)". Their online tracking system showed contact number of the person who received the item, but found that it was an invalid number when tried to reach. Worst service ever. Was this information helpful? | |||||
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DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||||
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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
CN no.: M44386368
the date of despeched was 30th dec2016 but not received from bilaspur,
and in bilaspur branch people just ignoring my calls
plz do some action
with regards