DTDC Courier & Cargo — laptop damaged

Address:

DTDC Courier, mehre, Distt hamirpur, Himachal Pradesh, 174311

This is in reference with a courier that was delivered from salouni, distt hamirpur, himachal pradesh (174311) to ghaziabad (201012). I booked the courier at mehre,
On 23 september 2019. They charged me rs. 1200 and i was promised that it will be delivered by next one business day. Unfortunately, the delivery only happened on 26 september 2019. On top of that the laptop was delivered in a damaged condition. The screen of the laptop is damaged and it is no longer useable.
Tracking id: v55145730
Please may i request you to look into this matter urgently and process my claim