DTDC Courier & Cargo — Laptop damaged severely

I sent my laptop from chennai to hyderbad on 9/9/2020 and they gave assurance of delivering the package the next day but i received the package on 15/09/2020 that too i tracked my package but it showed delivered but i didn't receive then i tracked the branch manager and spoke with him and got delivered, they simply said the package was marked as delivered my mistake. My display was damaged and i can clearly see that the laptop has got hit severely against a hard object. Even the package i packed was damaged severely. I'm not going to prefer the dtdc even for my friends for sure.