DTDC Courier & Cargo — loss of item

Syan21

from Panaji, Goa

Address:

School of artillery, Nashik, Maharashtra, 422401

I am army officer currently on nashik. I have courier a prasel containing 7 sare with 1 pocket purse of ladies. The prasel was done on the day of 1st april in the dtdc of nashik. First problem was that the deliver took more than a week. And the major problem came when the prasel was delivered with the item containing only 5 sare and 1 purse. It was found out that 2 of sare were missing out. I request dtdc to come up with solution and get back the item. I dont have much time because my nephew who received it is going back to nepal. So, dtdc company, please work out for the solution. Else i dont have a way out except to get the help from the indian army and government which result may effect the company prestige. So, i request dtdc to work it out. My consignment number is d48183051. I request company to get bacl the item else refund the amountpf missing piece. The total refunding amount is
Rs 11000. Thank you!!

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DTDC Courier & Cargo customer support has been notified about the posted complaint.

May 04, 2019

Updated by Syan21 its already been more than 20 day . everystaff is bypassing the issue.No one is properly responding to my case.
i have send more than 5 mail and no reply .After the complain was put up, till now only one replying mail was send by them which was after calling every day.And now they are trying to bypassing the issue .I thought india was a country where an army is respected and not fraud .I came from foreign, I am an army officer came to india for the diplomatic military and government relation.And because of the frauding and neglecting behaviour shown by DTDC company, the whole image of india will not be good .I want this issue to be clear else, i will go through media and court along with indian army, and this lead to nothing but the negative image on every aspect of india because of such fraud done by DTDC conmpany. My view on india was so much high and good .
Take this issue seriously.