[Resolved] DTDC Courier & Cargo — Misbehaviour from the DTDC office | |||
Got a call from DTDC Chamrajpet office (Bangalore) asking for my address to deliver a package. Surprised to know that the shipping address mentioned on the package is not sufficient for your guys to do the job. He kept asking me for the address over phone (And I dont have the full address ready with me over phone). I kept asking him about the shipping address on the Courrier package itself. He disconnected the phone saying that he is going to return the package. The tone of voice in which he handled this situation was totally unprofessional. He was totally rude over the phone. I felt like I am dealing with a low-class service company. Such level o[censored]nprofessionalism is not expected from a service like DTDC. Please do what is needed asap to get this rectified. Here is the track id I received Dtdc courier - F10198790 Phone number from which I received the call (+[protected] Was this information helpful? | |||
Mar 21, 2017 Complaint marked as Resolved Got a call from the customer service manager. She helped to resolve the issue in a matter of minutes. DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||
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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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