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DTDC Courier & Cargo — misplaced valuable documents of a company

It's not first time we are facing same issue with dtdc courier services. We have couriered company confidential documents through dtdc and the same was misplaced. Dtdc also not care to update its clients about the status of courier in transit and to shows that they are diligent and time bound to its courier services, updated false status as successfully delivered to recipient. On continuously follow up of dtdc by us, though dtdc do not care to respond, at last final response was - the courier has been lost!
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Complaint Status


[Jan 29, 2019] DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Parcel with tracking id : R32193419 was refused delivery by my customer and the tracking showed successfully delivered. I want my parcel back and please do take action to those people who tried to do fraud

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    DTDC Courier & Cargo
    Customer Care Service
    Customer satisfaction rating
    13%
    Complaints
    8622
    Pending
    0
    Resolved
    1124
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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