DTDC Courier & Cargo — Misplacing of documents

This is to inform you that I Ajay Sharma posted certain important documents to my client Ashish on 6/04/21 under consignment number U03178367 but they have been misplaced by the courier agency and on enquiry we were told that they have been delivered to some other house number by mistake .so now we want the company to either get our documents back or compensate us for the loss . Hope I will get the reply soon becoz my client is questioning my accountability becoz of mistake on your part.