[Resolved]  DTDC Courier & Cargo — missing goods - n97474682

Address:

751010

Hi,
I am writing to report of a very careless attitude of dtdc in handling missing goods.
I am priya panda and resident in uk. My father sent a parcel which contained dress+ jewellery on 19th jan 2018. Somehow accidentally the jewellery was not declared. The reference number is n97474682. Apparently i received the parcel with only dress. When i enquired, dhl told me that they have removed the undeclared goods (Jewellery) and sent it back to sender (Waybill: [protected] request id:[protected]
When we enquired with dtdc bhubaneswar where is originated they seem to be have a clear careless attitude with no response. Looks like the missing goods are still with dtdc kolkata.
If thats the case, can i ask why is it taking so long to return the missing goods to the sender and what kind of fine do we need to pay to get this missing goods back.
It will be really helpful if this matter is resolved asap and the jewellery is returned to the sender without any more hesitation.