DTDC Courier & Cargo — my consignment is not delivered after choosing fast delivery options and is in redirected state.

Address:

Lucknow, Uttar Pradesh, 227105

My consignment no. C88896119 is in "Consignment Redirected" state. I sent it on 15th May, and today is 20th May and still undelivered. It was urgent to be delivered. When I complained I was given several no. of Lucknow branch and none of them were correct. I don't know after choosing fast delivery options why it is still pending. And also the branch staff at Mahanagar and Chinhat Lucknow are very rude with their behavior. They don't know how to talk to their customers. I want my courier status asap and to be delivered at the destination. For 3 days it's been circulating inside Lucknow but not being delivered and the most strange thing nobody knows where is my courier. Give me surety that the product will not be misplaced and it will be delivered asap.