[Resolved] DTDC Courier & Cargo — my courier was not delivered to me and is missing. | |||||
First thing, a cell phone no. Is given so that when the courier arrives, u gotta give a ring. Initially there was no tracking given, saying my consignment no. Was wrong and they forgot to book the courier, even after countless calling and visiting the dtdc office, neither they or me had any clue as to where the courier was. Then i went to warehouse and found out that it had already been delivered 3 weeks ago to a person "shihli sharma" in a totally different girls' hostel then mine. And i had to go all the way to the other hostel where my courier was seemingly delivered and then i find out there's no person named "shihli sharma" there and never was. And now my couriers missing and i don't even know where to search!!! How can one be so reckless, u could have made atleast one call. Such irresponsibility on ur part, now get me my autographed book back dtdc. Was this information helpful? | |||||
Oct 28, 2018 Complaint marked as Resolved The company called the guard of that hostel and found out who was in charge that day, and the particular guard who received the parcel, and eventually found the parcel, I would like to say they made the mistake in the first place but did try to resolve it so DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||||
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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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