DTDC Courier & Cargo — Non delivery and no return

Address:

Bangalore, Karnataka, 560078

I have sent a parcel from dtdc sharaki branch bangalore on october 26 to imphal but till now i didnt recieve it and after waiting for a long time i was informed that it is returning to the sender and after waiting for a week again they are telling me my parcel has been lost. When i ask for refund they are asking to come tomorrow and here tomorrow never dies. I have exhausted going again and again and wasting my time.