DTDC Courier & Cargo — Non delivery of courier | |||||
On 23rd May 2017 I had booked a courier from DTDC Kharadi, Pune for Vasudevanallur (Tamil Nadu). It was a regular delivery with proper box package containing books, cloths, pen-drive, shampoo, conditioner, electronic trimmer, spare batteries (value of the contents Rs.5000-Rs.7000). The total weight of the package is 8 kgs. I paid Rs. 1100 for the delivery charges. I had requested to send the shipment by Air. I checked the status of the delivery as on 24th May the package is showing to be received in Chennai (Tamil Nadu). After 24th till today there is no status update on my package. I have been calling multiple people in their offices sitting in Pune, Chennai, Madurai. So far I didn't get any answer to the status of my package. I had raised a complaint on DTDC website (Complaint Ticket #[protected] so far no reply for them. I have notified them on their Facebook & Twitter accounts still no response. Today is the 29th May a week has passed and still no clue of my package location and delivery status. DTDC courier is taking customers for granted. There are playing with customer money, time & energy. I am yet to receive any reply form DTDC on my package. Worst service Was this information helpful? | |||||
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DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||||
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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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