DTDC Courier & Cargo — non delivery of document consignment no. z30034061

I booked my parcel at badarpur new delhi to kanpur on 29th july but my parcel was not delivered till today. As per tracking id its shows that parcel was reached at kanpur on 31st july when my brother call your kanpur's regional office your staff said that the parcel not reached at kanpur. Before this the other parcel booked on 19th july at same address that parcel delivered in next 2 days so there is no problem in address there is a problem in your negligence and irresponsibility so pls delivered my parcel as soon as possible. If it will not delivered in next 2 days i will go to the consumer court