DTDC Courier & Cargo — non delivery of rakhi dispatched on 16th vide a41944037

I despatched rakhi by your carrier long back by number a41944037. I have been following it up with your ahmedabad office and even dealing your dhule number. I was told it be delivered shortly. Now i come to know that it has come back to your office. The fact is that your courier person has not gone to deliver this. The person is always available for at given address, today is rakhi, please ensure that it is delivered today