DTDC Courier & Cargo — not receiving the courier

Address:

Kamrup Metropolitan, Assam

Sir, i am benu kumar chetri has given a currier on 8th august to dtdc guwahati for currier. My consignment number is _k13167441. I have given all address very correctly. Suppose the item has to go to gurgaon but they send the item to faridabad where there is no dtdc service in that place. I had called them many time in guwahati dtdc but still i am not getting returned my item. Sir, this is the way of your work. Please solve my problem as soon as possible.