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DTDC Courier & Cargo

DTDC Courier & Cargo — Package is not delivered from 2 weeks

I have ordered an important item for myself and the product has been shipped on March 24
It has been assigned to multiple fulfillment centers but no updates on the delivery part
Today they have marked it as CIR without any attempt of delivery
No response to email or call
Truly a horrible customer service
They are saying that the address is incorrect but I have already confirmed that all the details are correct
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    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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