Consignment no. Is r32055402 to chennai. Parcel was booked from thrissur, kerala on 12th dec. It was assured that item will be delivered on the next day (Ie) 13th dec.
Parcel has not been delivered even on 14th (Up to 8.30 pm). This is breach of agreement. I had requested for the item was to be delivered urgently but you have failed in commitment. I request that the same may be delivered immediately
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