DTDC Courier & Cargo — Parcel did not reach in 4 days as assured, status not changed for 2 days, also site showing wrong pin

aspandit811

from Mumbai, Maharashtra

Address:	122105
Website:	dtdc.com/tracking/M51777880

I've sent a parcel on 11 jul 2017 tracking number m51777880. I was assured delivery in 4 days. Status is same since 14 jul evening till now 16 jul morning. When called dtdc on 14 jul, they confirmed it will reach destination on 15 jul but it has still not been delivered. Also site is showing wrong pin and when discussed this on phone call with local dombiwali ashwini travellers, they mentioned, don't worry about what is shown on site, parcel will reach destination at provided address in 4 days on 15 jul 2017.

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DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jul 16, 2017

Updated by aspandit811 nobody is picking up phone today on 16 Jul, not in Dombiwali and not in Gurgaon

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Comments

aspandit811

from Mumbai, Maharashtra

I was told confirmed delivery in 4 days - website not showing right status / details, I needed to call 15 20 times in 1 week just to know the status. Status shown wrong. On phone wrong information shared. Parcel did not reach even after 8 days. New policy shared after 8 days. WTF. Bxxxxrds !!!