DTDC Courier & Cargo — parcel not delivered but status say. it is delivered

Address:560090

V50067897.
The parcel was booked on express delivery. On 21st nov 2018. To reach chennai within 24hours. There was a good up at the sorting and my parcel landed in panjim according to the website track record. Which further went to mumbai.
For 3hours i called the customer care number. Finally i got connected. They apologized for manual error. And redirected to chennai. Which it reached today morning but there again.
The agent called to confirm the address but did not deliver the parcel. He has registered that it is delivered. Hoax!
Now i want my parcel delivered.
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