DTDC Courier & Cargo — parcel not delivered

When my courier was brought to be delivered, i wasn't home and they refused to give it to the manager of my apartment. They apparently told the manager that they'd contact me and deliver it again later. It's been a few days.
I've called a few offices in my city (Visakhapatnam) and they haven't been of much help. The office in my area gave me a number of the head office asked me to call the same who aren't picking up any calls.
Consignment no. Z92191711.