[Resolved]  DTDC Courier & Cargo — Parcel not received yet status changed to Successfully delivered

Tracking number - D79964579.
Parcel from Mumbai is sent on 4 Sept, 2021. We have not received the parcel and was continuously in touch with DTDC customer care who was providing us wrong information on daily basis. Today all of a sudden they changed the status to "Successfully Delivered". WE HAVE NOT RECEIVED THE PARCEL.
When contacted to DTDC courier executive to ask about receiver details they do not have any receiver information at their end.
What kind of a service is this? HIGHLY UNSATISFIED.
Please look into this matter asap and solve this issue asap
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Sep 16, 2021
Complaint marked as Resolved 
Company has taken no steps and was not answerable at any point of time.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Sep 15, 2021
Updated by Dhara210
I am added tracking summary image.

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