DTDC Courier & Cargo — product not delivered. but instead of that sms sent to collect the same from dtdc office

Srilaxmi Bhat

from Bengaluru, Karnataka

Address:

D/O G.Sudarshan, h.no.4-4-223/171, Satyanath colony,Near slum board of, Yeragera Road,Raichur, Raichur, Karnataka, 584101

Sir
Parcel no[protected] was sent from sapna book house bangalore on 29/06/2019. The same is received at your raichur (Karnataka) branch office. But they are not providing door delivery. Sms is sent to receive the same at collection point opposite navodaya hospital. When you receive the full amount promising door delivery is it fair to trouble the customer?

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DTDC Courier & Cargo customer support has been notified about the posted complaint.