DTDC Courier & Cargo — Received a parcel but an empty box

Address:	Khordha, Odisha, 751030
Website:	dtdc

Recently before 2 days my brother couriered a phone via dtdc from mumbai..bt today i received d parcel but unfortunately when i opened d parcel the box was emty and der is no phone in d box. at that time my brother enquired dtdc mumbai branch but they are saying we couriered it...then how can i receive an emty box...hows its possible...d most worst courier experience yet...kindly resolve my issue as soon as possible.