DTDC Courier & Cargo — regarding late services

Address:495682
Website:www.dtdc.com

My self prasant kumar having resident at manikjpur korba, i have a courier from patna having destination point at korba whose doc no-k14554669 is reached at korba on 27 september 2018 but till today i cant get my courier to the destination point, when i have called and asked about my courier, why, they have told me that we didnt delivered to manikpur addresss located at korba, 15 days have been past, they can make a call to me, number printed or written on the packet, please take action against it because i didnt get my courier on right time.
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