DTDC Courier & Cargo — reluctant/ irresponsible franchise at barmer, rajasthan

rambabu.vrishika

from Shahabad, Haryana

Address:	344035
Website:	www.consumercomplaints.in/new_complaint

Dear sir,
My consignment no. E73051119, booked on 12 jul 17 at barmer, rajasthan franchisee under prime time plus service. As per your terms and conditions it should have delivered by next business day. But, after restless attempts i could trace that my consignment is still not delivered.
When the same issue was bought to the notice of the franchisee where the consignment was booked they are so reclutant/carelessly replied and even threatened that the consignment will not be delivered and you can express the same to anybody.
If the consignment is not delivered to the destination by 19 jul 1200 hrs. I will be taking a legal course of action. And i demand a feedback about the delivery and action taken on the franchisee.

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DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jul 19, 2017

mishu77's response Ihad to pay a charge of Rs 375 which one pays for the Prime Time Plus Service WHICH ASSURES delivery of consignments by 10.30 AM. THE CONSIGNMENT WAS DELIVERED around 2. It was an urgent parcel. i feel cheated.

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Comments

mishu77

from Delhi, Delhi

It was promised by the DTDC Shakarpur Service(Delhi) that the post (which was handed over to the representative at the DTDC Desk around 2pm on 18th July ) will be delivered by 10:30 am on 19th July' 2017.
But it was not delivered until 2 pm on the same date.
I had to bear an irreversible loss because of the delay in delivery.