| Address: | New Delhi, Delhi, 110025 |
Hello, sir/ma'am
This is to draw your attention to the unsatisfactory courier service by your company. I handed over the packet with consignment number z13674586 on aug 22, 2019, at your service. And your staff member assured to deliver the packet within three days but failed. And even the dtdc site is not working & not showing any relevant tracking details.
Not only the parcel not been delivered to date, but there have been no satisfactory measurements taken on the part of your service to give details of the delay. I regret to say that i am literally disenchanted by the service provided by your company this time. I never complained about any of your services during the past years. But this time it was a big letdown.
I hope you will take serious notice of this complaint immediately in order to ensure that the packet is delivered by august 29, 2019. And fulfill your promising words in future service. If you would like to contact me, call me at 91 [protected] or email me at [protected]@leaderma.in i shall look ahead to your reply and future services.
The copy of the receipt is attached to this letter for your convenience.
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