DTDC Courier & Cargo — returned my courier within 24 hours without contacting me

I highly recommend my friends not to use dtdc service, especially in bangalore. One of my packet was out for delivery on 12th feb, 19. I have requested the delivery boy to give delivery at my office address because nobody is at home in the day time. I gave him my office address and its very near. The next day (13/02/2019) they have returned it without contact me.

I have tried to contact them but nobody was attending the phone and in the evening i got connected and there response "we are helpless sir, you ask your sender to send it again".

Please use bluedart if you need premium service otherwise you may use proffessional courier. These people are providing good service