DTDC Courier & Cargo — tv broken while in transit

Address:

Prashanth layout, Whitefield, 560066

My tv was broken badly in transit. When i received the screen was completed cracked as can be seen in the picture.

I was confirmed by the hub where i booked the courier service that i won’t be broken due to the packaging they will put over the tv cover.

I also put the thermacol to assure that damage won’t happen.

After all this, it was received in such a bad condition and it’s a negligence from the company since they need to know that it is fragile and will be broken easily if not handled carefully.

I want to be refunded back for the damage.

Consignment no. D70114379