DTDC Courier & Cargo — Undelivered courier

Address:560067
Website:www.dtdc.in

Hi dtdc,

My courier no: z94462473 is still been not delivered to me it’s about more than one and half month now. I also reported the matter to dtdc through facebook platform and also contacted with dtdc whitefield branch and talked with venkatesh still not solution provided every time he told me to let them search and they will comeback to me still i am waiting for their call despite reminding them no of times from last 3-4 weeks i never get any callback from them. I have also reported the matter to the official mail id of dtdc help but didn’t get any response from them also. It’s very unprofessional behavior which i haven’t expected from dtdc. I have been using dtdc services from long back now i have to think. It is a mental trauma for me to wait for the courier for more than 2.5 month long and calling dtdc customer services many times and also wastage of my time and energy. And for you kind information the package contains two expensive rakhis. Please do the needful to investigate on this and get my courier delivered safely!! I hope dtdc do everything needed to get my courier to me so that i don't have to go through the trouble of legal processing.

Thanks & regards :-
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
Oct 27, 2016
Updated by ajaykumarnsit
Hi DTDC,

My courier no: Z94462473 is still been not delivered to me it’s about more than two and half month now. I also reported the matter to DTDC through Facebook platform and also contacted with DTDC WHITEFIELD BRANCH and talked with venkatesh still not solution provided every time he told me to let them search and they will comeback to me still I am waiting for their call despite reminding them no of times from last 3-4 weeks I never get any callback from them. I have also reported the matter to the official mail ID of DTDC help but didn’t get any response from them also. It’s very unprofessional behavior which I haven’t expected from DTDC. I have been using DTDC services from long back now I have to think. It is a mental trauma for me to wait for the courier for more than 2.5 month long and calling DTDC customer services many times and also wastage of my time and energy. And for you kind information the package contains two expensive rakhis. Please do the needful to investigate on this and get my courier delivered safely!! I hope DTDC do everything needed to get my courier to me so that I don't have to go through the trouble of legal processing.

Thanks & Regards :-
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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