DTDC Courier & Cargo — Undelivered Courier & the non responsive behaviour

Address:	Indore, Madhya Pradesh, 452005
Website:	www.dtdc.in

Hi,
This is Akshay
I am from Indore, I had booked a courier to Gujarat from Indore on[protected], It was booked on urgent basis and i was assured by your courier guy that it will get delivered within next three days, But after hundred's of follow up and several reminder's the courier guy was unable to give any satisfactory reply that where is my courier the status of it whatsoever, the courier contained important documents of mine which had to be delivered and that is the reason that i chose DTDC courier as for the service, but i am so disappointed in it and the only thing i got is mental harrassment, i tried customer complaint & support and that too was unresponsive, the only thing they said is This is not our issue talk to the local guy, after so many follow ups i got the return delivery of that courier yesterday i.e[protected] after a whole month, this wasn;t the service and response i was expecting from a national courier service, Who is responsible for the losses i sufffer? i need serious action for this, so another can suffer as i did, i lost my major business bcz of your non compliance, i am attached the receipt of the courier and my signed receiving date here, i need some satisfactory reply and action on this, i have suffered too much and i am ready to go to consumer court too. Tracking for the Courier is M43029665 and still is showing out for return delivery on[protected], screenshot attached,