DTDC Courier & Cargo — unsuccessful delivery and lost of courier

Address:Jamnagar, Gujarat, 361140

We had sent a documents through dtdc to our customer address in the month of april 17 and still it is not delivered nor it has come back to us. The dtdc person in rajkot is saying he doesn't have any information on the courier and cant support us as it is almost 10 months. But we unable to know why they tracking details has not been updated. Still its shows the courier is in transit in the tracking details. The document is very much valuable to us. If it was not delivered to the respected to the concern address it should have been sent back. The dtdc has lost our documents and claiming that he doesn't have any information it.
Docket number-h72884225
Reply received from - dtdc rajkot
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