[Resolved]  DTDC Courier & Cargo — Worst courier service - courier not delivered yet

Address:560017
Website:www.dtdc.in

My consignment no D32778172 which contains Ayurvedic medicine which is urgently required has been couriered by DTDC from Durgapur to Bangalore on 27-APRIL-2017 and while Tracking the status it is showing as Received as Bangalore Hub on 4-MAY-2017.
Till today, the status is reflecting as same and no update on that. Also I have called on the customer care no's[protected], +[protected] and 080 – 3300 4444 but nobody has picked the call. Further to this, I have written an email to [protected]@dtdc.com for which I have not received any update. We also tried contacting Durgapur Courier service person on his mobile number “[protected]” but he was not responding in a proper manner and was very rude and least bother about any complaint made.
Now, I am clueless as to where to contact and how to deal with this.I am regretting myself for choosing DTDC for the courier. Really, DTDC is worst and pathetic courier service with no customer centricity.
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May 9, 2017
Complaint marked as Resolved 
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I ordered a book and it's not yet available. It was ordered a month ago and delivery on June 15th amazons order no[protected] dtdc Tracking ID: AM[protected]

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