[Resolved] DTDC Courier — Package not delivered
New Delhi, New Delhi District, Delhi, India
My consignment number is Z41634861, and my package is not delivered at Mandavi Pearl City, Manipal UDUPI. From last three days, it is showing the same status. Receiver's address is 6 km away from UDUPI SORTING OFFICE, and 3 days have been passed since it arrived at UDUPI SORTING OFFICE. I called customer care but they are not telling me why my package is not delivered and they give some other number, which are not attended even after hours of call. I have spent around 60 rupees of my mobile balance on DTDC customer care. You can feel my frustration, as this was my first experience with DTDC. I am regretting, why i chose DTDC.
Complaint marked as Resolved
Complaint is resolved, package was taken by receiver from the DTDC Office. Please hire some more customer care executive as we have to wait for 10-15 mins on the phone before talking to customer care executive.
[Dec 21, 2014] DTDC Courier & Cargo customer support has been notified about the posted complaint.
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