DTDC — Customer Care not at all supportive of Ahmedabad ( Ashram road ) & Sanand ( DTDC office)

Address:Ahmedabad, Gujarat

After giving the details of material I.E. Docket no. To ASHRAM Road Branch the representative of call said that material is already delivered to Sanand-office than after calling at Sanand-office people their are replying that material is not recived ask again to Ashram road Branch as they do not have any System to track down the material than after again I call the main branch and ask for status they are confirmed in saying that they have delivered that material to sanand on (6th of may second lot etc).. Than again I call sanand office they are not at all accepting that material is there, you follow-up with main branch only . Again I call at main branch they now reply material will be delivered tomorrow (9th May ). Still I'm not confirmed that I will receive my material when on which date and time.
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11613
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information