[Resolved]  DTDC — Poor Delivery Of DTDC+ service

Address:

Shimla, Himachal Pradesh

Dear Concerns, Like to inform you that we have dispatched one urgent document thru courier thru DTDC Plus on dated 26/12/2014 & expected to deliver at Shimla office address on 27th evng. Understand that courier already reached at Shimla DTDC office on dated 27th, but they have not delivered at consignee address still 31st Dec-2014. We were continuously asking at Shimla DTDC office ([protected]) from dated 29th & they confirmed that courier already delivered. But I searched at consignee address & their officials informed that they have not received that document. After passing another two days I, e on 31st I personally visited Shimla DTDC office & found that the said document is lying in DTDC office only. After that I collected this from Shimla office on 31st Dec-2014. This type of Poor services is not acceptable & we need action plan against this. Regards D K Ghosh, L&T, [protected]