[Resolved]  DTDC — Product not delivered status is showing as delivered

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DTDC

My courier with DTDC was supposed to receive on 4th June 2021 the status shown out for delivery and at the end of the day the status is changed to delivery failed and the next day 5th June 2021 again the status is out for delivery at the end of the day the status has shown successfully delivered to family member, I did not receive any call from the delivery executive and none of my family members took it, NO RESPONSE FROM THE DTDC CUSTOMER SUPPORT GUYS, THEY JUST PICK THE AND DISCONNECTED.